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<rss version="2.0"><channel><title>Social Times - Latest Comments in A Transformation of Customer Service</title><link>http://socialtimes.disqus.com/</link><description></description><language>en</language><lastBuildDate>Fri, 18 Apr 2008 20:46:15 -0000</lastBuildDate><item><title>Re: A Transformation of Customer Service</title><link>http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1574551</link><description>Thank you for recognizing our efforts!  Tweet me anytime.&lt;br&gt;&lt;br&gt;Frank Eliason&lt;br&gt;@ComcastCares</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">ComcastCares</dc:creator><pubDate>Fri, 18 Apr 2008 20:46:15 -0000</pubDate></item><item><title>Re: A Transformation of Customer Service</title><link>http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1574550</link><description>oo ooo!  Can I order a pizza on twitter?   @dominoes I need a pizza stat!  pepperoni!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Brent W</dc:creator><pubDate>Fri, 18 Apr 2008 06:15:30 -0000</pubDate></item><item><title>Re: A Transformation of Customer Service</title><link>http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1574548</link><description>Interesting observations.  Nice to see new technology being used to enhance customer service instead of trying to replace it!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Shaun Belding</dc:creator><pubDate>Thu, 17 Apr 2008 18:32:17 -0000</pubDate></item><item><title>Re: A Transformation of Customer Service</title><link>http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1574549</link><description>Nick,&lt;br&gt;&lt;br&gt;Interesting! I didn't know that comcast had a twitter account. This is the first time I have heard that some corporation has a twitter account and is actually interacting with people through this powerful social media platform! It is definitely just the beginning. Thanks for sharing your story.</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Scott Bradley</dc:creator><pubDate>Thu, 17 Apr 2008 13:14:15 -0000</pubDate></item></channel></rss>