DISQUS

Social Times: A Transformation of Customer Service

  • Scott Bradley · 1 year ago
    Nick,

    Interesting! I didn't know that comcast had a twitter account. This is the first time I have heard that some corporation has a twitter account and is actually interacting with people through this powerful social media platform! It is definitely just the beginning. Thanks for sharing your story.
  • Shaun Belding · 1 year ago
    Interesting observations. Nice to see new technology being used to enhance customer service instead of trying to replace it!
  • Brent W · 1 year ago
    oo ooo! Can I order a pizza on twitter? @dominoes I need a pizza stat! pepperoni!
  • ComcastCares · 1 year ago
    Thank you for recognizing our efforts! Tweet me anytime.

    Frank Eliason
    @ComcastCares